Privacy Policy
Effective date: September 10, 2026
We respect your privacy and are committed to protecting the personal information you provide us. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us through our online forms.
Information We Collect
We may collect personal information that you voluntarily provide when you use our website, including when you:
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Submit an order or catering inquiry through our contact or order forms
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Contact us with a question or request
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Subscribe to communications, where applicable
Depending on the form you complete, the information collected may include your name, email address, phone number, order details, event or catering information, and any other information you choose to provide.
We also automatically collect certain information about how visitors use our website through Google Analytics. This may include information such as your IP address, browser type, device type, general geographic location, pages visited, and how you interact with our website.
How We Use Your Information
We use the information we collect to:
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Process and respond to orders and catering inquiries
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Communicate with you about your request
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Provide customer service
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Improve our products, services and website
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Understand website traffic and visitor behaviour
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Maintain the security and functionality of our website
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Comply with applicable legal and regulatory requirements
We will only use personal information for purposes that are reasonably appropriate in the circumstances or as otherwise permitted or required by law.
Google Analytics
We use Google Analytics to help us understand how visitors use our website and to improve the website experience.
Google Analytics may collect information about your device, browser, approximate location, and interactions with our website. This information is generally collected in an aggregated or statistical form and is not used by us to identify you personally.
Google may process information collected through Google Analytics in accordance with its own privacy policies and terms.
You can learn more about how Google uses information from websites that use its services by visiting Google's privacy information.
Contact and Order Forms
When you submit information through a contact, order, or catering form, we collect the information necessary to respond to your request or process your order.
We may retain this information for as long as reasonably necessary to fulfil your request, provide customer service, maintain appropriate business records, or meet legal and accounting requirements.
Please do not submit sensitive personal information through our website forms unless specifically requested and necessary.
Sharing Your Information
We do not sell or rent your personal information.
We may share personal information with trusted third-party service providers who help us operate our website, manage forms, process communications, or provide other services on our behalf. These providers are expected to use information only for the purposes for which it is provided and in accordance with applicable privacy requirements.
We may also disclose information where required or permitted by law.
Cookies and Similar Technologies
Our website may use cookies and similar technologies, including those associated with Google Analytics, to help the website function properly and to understand how visitors use the site.
You can adjust your browser settings to manage or block cookies. Disabling certain cookies may affect the functionality of some parts of the website.
Protecting Your Information
We take reasonable measures to protect the personal information we collect from unauthorized access, use, disclosure, or loss.
However, no website or method of transmitting information over the internet can be guaranteed to be completely secure.
Your Privacy Rights
Depending on the circumstances and applicable Canadian privacy legislation, you may have rights regarding your personal information, including the right to request access to or correction of information we hold about you.
To make a privacy-related request or ask a question about how we handle your information, please contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, technology, or legal requirements. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
info@pinkcrowcafe.com